Ice Fish Ohio Forum

Sponsors => Jason Mitchell Rods => Topic started by: Banker on February 25, 2013, 09:24:40 PM



Title: Love talking to pro's Jason Mitchell is as nice as they come.
Post by: Banker on February 25, 2013, 09:24:40 PM
I know that Jason Mitchell makes a good product, I am just wondering if he will ever come out with a ugly stick type rod...one that is Scott proof :)


Title: Jason Mitchell- great company to work with
Post by: Banker on March 05, 2013, 08:42:30 AM
I called Jason Mitchell yesterday he actually answered and talked with me for 10 minutes. I thanked him for supporting our site. He is a really nice guy.

He asked me to send in pictures of my broken rod too. Great company to work with...we will see what they can do. I will post the results.


Title: A Great Jason Mitchell Customer Service Experience
Post by: slabslayer on March 05, 2013, 12:44:11 PM
Glad to hear that.  I have several Jason Mitchell rods and love them.  Glad to know they stand behind their product!


Title: Customer Service Top Notch at CLAM!
Post by: Banker on March 06, 2013, 12:28:24 PM
After talking with Jason Mitchell directly my inquiry was handeled by a great lady in the Clam customer service area named Rosann Shafer...she has worked there for 3 years and loves working for Matt, Dave and Jason. She Ice Fishes and stands behind their product!

And she replaced my broken Jason Mitchell rod. Great company to work with.


Title: Re: Love talking to pro's Jason Mitchell is as nice as they come.
Post by: slabslayer on March 06, 2013, 01:39:02 PM
That's cool, most companies take your money and don't care about customer service.  Nice to know they're different.


Title: Re: Love talking to pro's Jason Mitchell is as nice as they come.
Post by: Banker on March 08, 2013, 07:02:40 PM
Call me a homer, or a sell out, but don't call me a fool. I way respect Jason Mitchell and Clam for their great customer service. My new Jason Mitchell rod arrived today.