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July 16, 2018, 07:39:41 AM


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Author Topic: Kahtoola Ice Cleats - Outstanding Customer Service  (Read 738 times)
icebucketjohn
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« on: January 12, 2018, 01:02:02 PM »

Had one of my Kahtoola Ice Cleats go bad., it wasn't a true "Warranty Issue".  I wanted to know the cost of replacing the Rubber, not the Steel Cleats. Customer Service Rep., Cat at Kahtoola promptly offered a replacement "Rubber" at NO COST and shipped it immediately!

KUDO'S & A SHOUT OUT TO THEM FOLKS!!

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snowcone
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« Reply #1 on: January 12, 2018, 02:00:19 PM »

happy ending eh jon
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