Ice Fish Ohio Forum
Sponsors => Jason Mitchell Rods => Topic started by: Banker on February 25, 2013, 09:24:40 PM
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I know that Jason Mitchell makes a good product, I am just wondering if he will ever come out with a ugly stick type rod...one that is Scott proof :)
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I called Jason Mitchell yesterday he actually answered and talked with me for 10 minutes. I thanked him for supporting our site. He is a really nice guy.
He asked me to send in pictures of my broken rod too. Great company to work with...we will see what they can do. I will post the results.
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Glad to hear that. I have several Jason Mitchell rods and love them. Glad to know they stand behind their product!
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After talking with Jason Mitchell directly my inquiry was handeled by a great lady in the Clam customer service area named Rosann Shafer...she has worked there for 3 years and loves working for Matt, Dave and Jason. She Ice Fishes and stands behind their product!
And she replaced my broken Jason Mitchell rod. Great company to work with.
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That's cool, most companies take your money and don't care about customer service. Nice to know they're different.
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Call me a homer, or a sell out, but don't call me a fool. I way respect Jason Mitchell and Clam for their great customer service. My new Jason Mitchell rod arrived today.