i cant confirm the report on palm, there's always people out there before the ice is safe. we had a skim of ice then got 8 in of snow followed by a rain snow mix, then came the below freezing temps so if theres 4 inches i doubt its solid. i should have a better report later this evening and ill post it as soon i get it. our hours of operation are as follows: mon - sat 8am till 5:30pm and sun 8am till 5pm